Thursday, September 4, 2014

[RED DEMOCRATICA] Spirit Airlines strikes out with "bare fare" tweet

 

Daimler enters ride-sharing business with acquisitions | How Humana uses social tools to spur collaboration | Spirit Airlines strikes out with "bare fare" tweet
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September 4, 2014
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The Big Story
Daimler enters ride-sharing business with acquisitions
Automaker Daimler has bought ride-sharing service RideScout and taxi-booking service mytaxi, positioning itself to challenge established ride-sharing companies such as Uber and Lyft. "Our aim is to make mobility as simple as possible," Daimler executive Robert Henrich said. The Detroit News/Bloomberg News (9/3), The Wall Street Journal (tiered subscription model) (9/3)
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Is Your Small Business Using Social Media?
Three in five business owners expect to spend the same or more time on social advertising in the coming year. Social media continues to be a valuable resource for small businesses looking to drive sales, increase brand awareness and reach new customers. Download your free white paper, Going Global: Social Media Marketing for Small Businesses, and learn why it is important to be strategic in choosing your social media platforms.

Connecting CollaboratingSponsored By
How Humana uses social tools to spur collaboration
Insurance giant Humana is using Buzz, an enterprise social network, to boost collaboration and streamline communication among employees. "Employees use it to avoid long, time-wasting e-mail chains, and new employees can use it to engage rapidly and accelerate their on-boarding and integration into the company culture," says Jeff Ross, Humana's Buzz community manager. Insurance Networking (9/3)
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The ROI of Privacy with TRUSTe Solutions
Investment in a Data Privacy Management Platform can deliver significant, positive financial returns for corporate bottom lines. The "Total Economic Impact (TEI) of TRUSTe" Study explains how Forrester Analysts calculated a 151% ROI for TRUSTe customers. Download the study now.

Marketer Moments
Spirit Airlines strikes out with "bare fare" tweet
Spirit Airlines tried to capitalize on reports of hackers stealing celebrities' nude photos this week, posting a tweet claiming that its "bare fare" promotion had been hacked. "This is a teachable moment, brands. Even non-controversial news stories often don't make for great marketing appropriation, but this was way out of line," writes Evie Nagy. Fast Company online (9/3)
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Snuggle Bear is going social
Snuggle Bear, the 30-year-old mascot of the Snuggle fabric-softener brand, is being brought into the digital era with a Facebook, Twitter, YouTube and Instagram campaign focused almost entirely on organic reach. "We have such fantastic engagement rates with social media that we only very judiciously use paid media to amplify that," says Kristine Campbell, senior brand manager of Snuggle. Adweek (9/3)
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Platform News
Twitter CEO explains "random" favorites
Twitter CEO Dick Costolo sent out a series of tweets this week explaining why his service's users have been seeing apparently random tweets and favorites in their timelines. Twitter posts such content to timelines when users hit refresh repeatedly and no fresh content from their followed accounts is available, Costolo explained. GigaOm (9/3)
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Measurement Matters
Study: Half of marketers can't show social media's impact
Social media spending makes up about 9% of total marketing spending and will reach 13% over the next year, according to a Duke University report. However, just 15% of marketers say they use quantitative methods to determine the impact of social on their business, while nearly half say they can't demonstrate a return from social media at all. The Wall Street Journal (tiered subscription model)/CMO Today blog (9/3)
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Social Shareable
Why pitch invaders lose their heads
No one is a fan of people who run onto the field during major sporting events, but the truth of the matter is that they're ordinary people who get seized by sudden, uncontrollable impulses, writes Aaron Gordon. "Maybe the next time you're at a sporting event, the thought will pop into your head and maybe you won't be able to get it out," he notes. Grantland.com (9/3)
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Editor's Note
Got something to say about social media? Say it on our blog
SmartBrief on Social Business publishes original blog posts, videos and interviews with social media thought leaders on its blog network, SmartBlog on Social Media. Submitting guest posts is a great way to share your perspective with the entire SmartBrief on Social Business audience. If you're interested in seeing your name in SBoSB, check out our step-by-step guest post guide and then e-mail editor Ambreen Ali for more information.
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SmartQuote
Buzz provides a 'water cooler conversation' experience across the enterprise."
-- Jeff Ross of Humana, as quoted by Insurance Networking
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 Andy Sernovitz, Editor at Large
Andy Sernovitz is the New York Times best-selling author of "Word of Mouth Marketing: How Smart Companies Get People Talking" and the blog "Damn, I Wish I'd Thought of That!" He runs WordofMouth.org, where marketers and entrepreneurs learn to be great at word of mouth marketing, and SocialMedia.org, the community for social media leaders at the world's greatest brands.
 
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Red Democratica 10 years "On line" (1998-2008)!
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Ahora en FACEBOOK : Red Democratica

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Celebrando 10 anos "On Line"..2009

Keep the candle burning

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